Problem in details: On a Windows 10 computer with an HP printer installed, the 'Printer Status unknown' error appears in the HP Smart app, despite the fact that the printer prints without any problems from the Web or other applications. The 'Printer Status unknown' on HP SMART application, may appear for unknown reasons and prevents the user to use to Scan or the Print function on the printer. This tutorial contains instructions to resolve the HP Smart app error 'Printer Status unknown' on Windows 10 OS.
